Customer Experience Design
Optimise every touchpoint with smart, innovative tech that builds lasting customer relationships. Because retention beats acquisition. Every time.
For Pet Businesses
Boost your pet business with AI.
Senior pet industry specialists. AI-first. No fluff. Just results.
We help pet companies innovate smarter, work leaner, and create meaningful connections between pet parents and their beloved family.
Built by
Pet Lovers + Tech Nerds
5×
Award winning
Who We AreA vetted team.
A vetted team.
Your A-squad on demand.
French-Australian roots. Based inJapan
PAW AI was built by award-winning specialists with 16+ years in digital transformation, immersive experiences and custom software - and a genuine obsession with the pet industry.
We run lean by design. For every engagement, we personally hand-pick senior specialists from a trusted network - strategists, AI engineers, designers and ecommerce experts - assembled to fit your project, not a generic agency roster.
No bench warmers. No account managers playing telephone. Just senior people who know what they're doing and happen to share their homes with cats, dogs and the occasional stray. This industry isn't just work for us. It's personal.
- Direct access to your lead specialist
- Vetted senior specialists, every time
- 5× award-winning track record
- Pet-industry obsessed
Achievements
A track record built on real work.
5
Industry awards across digital production and immersive experience.
Recognised by
16+
Years delivering digital transformation strategy, custom software and brand experiences.
AI-first
Practical AI integration - from idea to production-ready solutions.
Vetted
Hand-picked senior specialists assembled per project - no bench warmers.
Certifications & Partnerships
Who We AreSmarter pet brands.
Smarter pet brands.
Happier pet families.
We understand the unique challenges of the pet industry - because we live it every day.
Our mission is to boost pet businesses with tailored solutions that enhance customer experiences, simplify operations, and create meaningful connections between pet parents and their family.
We believe the best pet brands aren't built on ads alone. They're built on trust, smart systems, and relationships that feel impossible to replace.
16+
Years building custom software
5%
Of profits to cat & dog rescues
∞
Belly rubs delivered
Our Menu
A full menu of services.
From strategy to AI implementation, ecommerce to creative campaigns - everything pet brands need to grow with confidence.
Digital Strategy & Transformation
Identify, plan and execute the right digital opportunities, personalised to your business. No generic playbooks. No one-size-fits-all.
Data & Decisioning
Use business rules, predictive analytics and machine learning to automate key decisions - and stop leaving growth on the table.
Artificial Intelligence
From data-driven strategy to seamless integration of AI into your existing infrastructure. Practical, not theoretical.
Idea Box
Stuck? We bring fresh directions and new thinking to take your pet business to the next level.
Custom Software & Integration
16+ years building bespoke solutions that capture what makes each company unique - and scale with it.
Shopify Partner
Official Shopify partner. We'll guide you through every step of your ecommerce journey - from setup to scaling.
Cat-vertising!
Win hearts, likes and shares with the irresistible charm of feline friends and cat influencers. We have the network. You bring the brief.
Our Commitment
5% of our profits go to rescue.
We're committed to making a real difference in the lives of cats and dogs. 5% of our profits go directly to supporting shelters and rescue operations.
We proudly partner with Japan Cat Network - a no-kill shelter that has helped people help pets for over 20 years.
Because a business that loves animals should show it.
Limited Time Offer
Free 60-min AI & Systems Audit for Pet Brands.
Is your pet brand growing - but everything feels messy behind the scenes?
Get clarity, find the gaps, and identify practical AI opportunities that save time and drive growth. No pitch. No pressure. Just an honest look at where you are and where you could be.
- Map your current setup
- Identify what's slowing you down
- Discover practical AI opportunities
- Walk away with a clear action plan
Book Your Free Audit Limited slots available this week
Get in Touch
Got an AI question? We'll help you make sense of it.
Reach out - we'd love to guide you and turn AI into practical, actionable steps for your pet business.
Newsletter
Prompts, tips & workflows - straight to your inbox.
Our Substack is packed with practical prompts, real workflows and actionable tips you can use to grow your pet business with AI. No fluff. Just things that work.